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New Technology

Gartner makes some predictions about our digital future that are quite compelling


1    Robo-writers create content

By 2018, 20 percent of business content will be authored by machines.


2    Things will need help

By 2018, 6 billion connected things will be requesting support.


3    Agents get independence

By 2020, autonomous software agents outside of human control will participate in 5 percent of all economic transactions


4    You work for a robo-boss

By 2018, more than 3 million workers globally will be supervised by a “robo-boss.”


5    Smart buildings are vandalized

By year-end 2018, 20 percent of smart buildings will have suffered from digital vandalism.


6    More smart machines go to work

By 2018, 45 percent of the fastest-growing companies will have fewer employees than instances of smart machines.


7    Customer digital assistants hold conversations

By year-end 2018, customer digital assistants will recognize individuals by face and voice across channels and partners.


8    Employees wear trackers

By 2018, 2 million employees will be required to wear health and fitness tracking devices as a condition of employment.


9    Smart agents manage our tasks

By 2020, smart agents will facilitate 40 percent of mobile interactions, and the post-app era will begin to dominate.


10    Customers cause cloud failures

Through 2020, 95 percent of cloud security failures will be the customer’s fault.

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